PRIVACY POLICY

Your privacy is important to us.

It is Rave-A-Roo’s policy to respect your privacy regarding any information we may collect. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information.

From 25th May 2018, the law will be changing on how we handle personal data. Rave-A-Roo is committed to making sure your data is kept safe and in accordance with GDPR.

We have outlined our privacy policy below.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual.

  • If you place an online order directly with us for Gift Vouchers (Golden Gift Tickets), we will collect your name, address, and other contact information to fulfil your order in the most efficient way. We do not store card details on our server. Credit and debit card payments are processed by PayPal on their secure payments server. For more information visit: https://www.paypal.com/

  • If you place an order online for event tickets, these are sold through our third party ticket agency, Ticketline. For information on their privacy policy visit https://www.ticketline.co.uk/info/privacy

  • If you place an order online for Rave-A-Roo merchandise, these products are sold through our third party supplier, Spreadshirt. For more information on their privacy policy visit https://www.spreadshirt.co.uk/-C3928

  • We do not use your information for marketing purposes unless you actively sign up to our newsletter.

  • We use MailChimp as our marketing automation platform to send newsletters. Information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms. For more information on their privacy policy visit https://mailchimp.com/legal/privacy/

  • We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.

  • Personal data we collect is relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, we make all efforts to ensure the data is accurate, complete and up-to-date.

  • We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.

  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

  • We will only retain personal information for as long as necessary for the fulfilment of those purposes unless required by law.

  • We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Rave-A-Roo may make changes to this policy from time to time at our sole discretion.